{ "Default Fallback Intent": { "trainingPhrases": [ ], "parameters": { }, "action": "fallback" }, "taskModule":{ "trainingPhrases": [ "task module" ], "parameters": { "mainMsg": "", "managerApprovalNo": "" }, "action": "taskModule" }, "Default Welcome Intent": { "trainingPhrases": [ "userloggedinsuccessfully", "login success", "hi", "i greet you", "Good morning", "gud mrg", "welcome", "Hai", "talk to smart coco", "talk to teams coco", "smart coco", "teams coco", "hey", "hello", "hey there", "a good day", "hello there", "long time no see", "I greet you", "hello again", "howdy", "hello hi", "just going to say hi", "lovely day isn't it", "greetings", "heya", "hmm", "k" ], "parameters": { "mainMsg": "", "managerApprovalNo": "" }, "action": "welcome" }, "mainMenu": { "trainingPhrases": [ "take me to menu", "take me to main menu", "back to main menu", "back", "take me to home", "Home🏠", "Home 🏠", "🏠Home", "🏠 Home", "home", "go back", "go to home", "take me to the home menu", "go to main menu", "mainMenu", "menu", "main Menu", "cancel", "please cancel", "cancel coco", "can you cancel", "can you cancel coco", "i don't want to do now", "i don't want to", "not now", "may be afterward", "maybe after some time", "not at the moment", "show me the start screen", "not right now", "don't want to proceed", "dont want to proceed", "don't want", "dont want", "okay", "gd", "talk to smart coco", "talk to coco", "talk to teams coco", "talk to teams", "don't want now", "dont want now", "not needed", "no need to reset", "may be later", "after sometime", "want to go out", "i don't want to apply", "i dont want to apply", "not required", "hmmmm", "hmm", "hm", "hmmm", "i dont want to reset", "i don't want to reset", "i dont want to proceed", "i don't want to proceed", "not intrested", "may be some other time", "some other time", "okk", "ok", "not interested", "not really", "okk i'm done", "done", "i'll apply later", "i will apply later", "Well later", "i'm not ready", "get back", "okk get back", "back", "later", "take me home", "k", "kk", "kkk", "I'm done", "quit my conversation", "stop my conversation", "i want to exit my conversation", "testsdss", "I would like to see my exception", "signin", "login" ], "parameters": { "mainMsg": "", "subMsg1": "", "subMsg2": "", "userStorage": "" }, "action": "mainMenu" }, "ApplyingLeaveNo_PS": { "trainingPhrases": [ "cancel apply leave" ], "parameters": { "leaveType": "", "startDate": "", "endDate": "", "confirmLeave": "", "days": "" }, "action": "ApplyingLeaveNo" }, "ApplyingLeaveYes_PS": { "trainingPhrases": [ "confirm apply leave" ], "parameters": { "leaveType": "", "startDate": "", "endDate": "", "confirmLeave": "", "days": "" }, "action": "ApplyingLeaveYes" }, "ApplyingLeave_PS": { "trainingPhrases": [ "apply leave", "sick", "take leave", "apply oph leave", "apply el on bir", "off on bir", "leave on anni", "not comming to office", "take day off", "gonna take rest", "apply absence", "out of office", "vacation", "go head and take off", "i am not feeling well", "take a leave", "apply for a leave", "I want to apply leave", "new leave", "suffering from", "create a leave for me", "apply leave for me", "Please raise leave for me", "Can you help applying leave for me", "i am looking for apply leave", "create leave", "need day off", "taking off", "half day leave", "i wont be available", "not be able to attend office", "Planning to leave", "request for taking leave", "apply leave from next day to day", "did i take any leave or oph" ], "parameters": { "leaveType": "", "startDate": "", "endDate": "", "confirmLeave": "", "days": "", "celebrationType": "" }, "action": "ApplyingLeave" }, "RaiseException_AT": { "trainingPhrases": [ "raise exception", "Raise Exception", "Create Exception", "take exception", "add exception", "Raise new Exception", "create new Exception", "need to raise exception", "raise exception for me", "create exception for me", "raise one exception for me", "create one exception for me", "looking to raise exception", "i want to add attendance exception", "i want to create attendance exception", "i want to create new attendance exception", "i want to add new attendance exception", "i want to raise attendance exception", "i want to raise a attendance exception request", "raise a attendance exception for me", "forgot id card", "apply attendance exception", "work time correction", "card not bought", "swipe not recognized recorded", "cover shortfall", "lost my card", "i have taken work from home", "i have forgotten my card" ], "parameters": { "fromDate": "", "toDate": "", "exitDate": "", "inTime": "", "outTime": "", "reason": "", "remark": "", "reasonList": [ ] }, "action": "raiseException" }, "raiseExceptionYes_AT": { "trainingPhrases": [ "confirm raise exception" ], "parameters": { }, "action": "raiseExceptionYes" }, "raiseExceptionNo_AT": { "trainingPhrases": [ "cancel raise exception" ], "parameters": { }, "action": "raiseExceptionNo" }, "approvalExceptionChip_PS": { "trainingPhrases": [ "mss", "Manager Self Service", "approval(s)", "approvals", "approval", "get pending approval", "lookup for approval", "what is pending for me", "approve" ], "parameters": { }, "action": "approvalExceptionChip" }, "attendanceExceptionMainIntent_AT": { "trainingPhrases": [ "help attendance", "Attendance", "Attendance Exception", "go to attendance module" ], "parameters": { }, "action": "attendanceExceptionMainIntent" }, "psMainIntent_PS": { "trainingPhrases": [ "go to absence module", "hr", "phrms", "people hrms", "hrms", "peoplesoft", "pshrms", "p - soft", "peoplesoft hrms", "Hr Assistant", "Absence" ], "parameters": { }, "action": "psMainIntent" }, "HelpCenterMenu": { "trainingPhrases": [ "e-centre", "E-Center", "e centre", "ecenter", "e center", "employee center", "center", "ecentre", "employee centre", "go to art", "move to art" ], "parameters": { }, "action": "HelpCenterMenu" }, "viewRaisedException_AT": { "trainingPhrases": [ "show my raised exception", "show my exception details", "get my exception details", "about my exception", "get attendance exception raised by me", "view attendance exception", "i want to view my raised exception", "can i see attendance exception raised by me", "can you please show me all the attendance exception raised by me", "i want to view my exception raised so far", "list raised leave exception", "view exception", "view exception", "view exception raised by me", "view my exception", "Show me my attendance exception", "list my leave exception", "Show all attendance exception raised by me", "i want to view raised exception", "view my exception", "attendance exception raised by me", "i want to see my exception", "list my leave exception", "i want to view my exception raised", "view my attendance exception", "i want to view the raised exception", "view attendance exception by me", "view me attendance exception raised by me", "get attendance exception by me", "get me all the attendance exception raised by me", "can you show me attendance exception raised by me", "please view attendance exception raised by me", "please get me all the attendance exception raised by me", "please show attendance exception raised by me", "view all attendance exception raised by me", "view raised exceptions", "raised approved exceptions", "show attendance exception", "view pending exceptions", "exception history", "applied exception", "like to see my exception", "i would like to see my exception", "like to see my exception", "my exceptions in month" ], "parameters": { "attendanceViewExceptionStatus": "", "datePeriod": "", "date": "", "LeaveHistoryStatus": "" }, "action": "viewRaisedException" }, "attendanceShortfallCalculation_AT": { "trainingPhrases": [ "what is the number of shortage hours i over worked for this quarter", "what is the quarterly shortage", "shortage hours", "how much hours is in shortage for me", "show me my shortfall", "get me my shortfall", "what is my shortfall", "what is the number of hours i over worked for this quarter", "what is the number of hours left for this quarter", "what is the quarterly shortfall", "how many hours i have pending in this quarter", "how many hours i have to complete in this quarter", "quarterly shortfall variation", "how many hours of attendance lag", "how many hours shortfall", "what is my attendance lag", "attendance lag", "quarterly shortfall", "variation hours", "how much pending hours left for me as of today", "how many hours left for me to finish my current quarter timings", "how many working hours are left for this quarter", "attendance time variation as of today", "attendance shortfall as of today", "please show me my attendance shortfall as of today", "please show me my attendance variation hours as of today", "can you calculate my attendance variation hours", "Can you calculate my attendance shortfall", "I want to see my attendance Variation hours as of today", "I want to see my attendance shortfall as of today.", "shortfall", "variation", "pending hours", "attendance lag", "hour's remaining for this quarter", "shortage hours" ], "parameters": { }, "action": "attendanceShortfallCalculation" }, "cancelAttendanceException_AT": { "trainingPhrases": [ "Cancel Attendance Exception", "cancel the exception", "cancel the exception", "Cancel Exception", "Cancel exception", "remove exception", "drop exception", "delete attendance exception", "cancel exception raised by me", "can you please cancel my attendance exception", "delete my attendance exception", "delete exception applied on", "please cancel my attendance exception", "i want to cancel my attendance exception", "revoke exception" ], "parameters": { "startDate": "", "endDate": "" }, "action": "cancelAttendanceException" }, "cancelAttendanceExceptionFollowUp_no_AT": { "trainingPhrases": [ "cancelling Cancel exception" ], "parameters": { }, "action": "cancelAttendanceException_AT.cancelAttendanceException_AT-no" }, "cancelAttendanceExceptionFollowUp_yes_AT": { "trainingPhrases": [ "Confirm cancel exception" ], "parameters": { }, "action": "cancelAttendanceException_AT.cancelAttendanceException_AT-yes" }, "CreateIncident_ITSM": { "trainingPhrases": [ "Create Incident", "Raise Incident", "New Incident", "Make an incident", "Make an issue", "CRE8", "CR8" ], "parameters": { "prompt_description": "", "Subcategory": "", "Project": "", "Location": "", "Building": "", "Symptom": "", "WorkGroupName": "", "Priority_Name": "", "Department": "", "Incident_Description": "" }, "action": "create_incident_choose_severity" }, "IncidentDescriptionYes_ITSM": { "trainingPhrases": [ "confirm create incident" ], "parameters": { "Subcategory": "", "Project": "", "Location": "", "Building": "", "Symptom": "", "WorkGroupName": "", "Priority_Name": "", "Department": "", "Incident_Description": "" }, "action": "createIncidentYes" }, "IncidentDescriptionNo_ITSM": { "trainingPhrases": [ "cancel create incident" ], "parameters": { }, "action": "createIncidentNo" }, "createIntent_ITSM": { "trainingPhrases": [ "attendance tracker is not working", "AC throwing air directly into my place", "Very much air thrown in my seat", "Need Mic system for Award distribution ceremony.", "The pedestal is not working and unable to open. Need help immediately", "Work station key has broken please replace and service the work station pedestal", "Unable to Plug into Power Socket", "Short circuit of switchboard", "The power socket is damaged and not working for desktop", "Keyboard stand got detached from the workplace", "A keyboard tray is damaged. The seat number is EBII 037 F1", "Glassdoor noise", "Hi Team Due to uneven flooring carpet not pasted properly", "Kindly increase the AC temperature. It's too cold", "Ac too high in my place", "AC too cold", "Water dripping from Celling", "No power is coming from the power socket.", "Please make some free space in C drive.", "Low disk space on the System drive", "not having the call in option in my WEBEX scheduled meeting", "Please reduce ac cooling at 3rd floor north wing desk: 698", "AC direct air throw from the diffuser in my place. Please check.", "We are not able to connect any application/DB from local LAN (Hexaware) environment to our DL onsite server.", "Automatic change of IP.", "I couldn't connect any website even google also.", "All website and link are taking longer time than expected and always no internet connection", "Network Lan Port is Not working.", "Not able to connect VPN on the current network.", "The customer portal is not accessible. I have tried various browsers and also by enabling and disabling the proxy server", "LAN is disconnecting every 2 to 3 min", "Access to BBH network is extremely slow", "Outlook stopped working after MS Office re-installed", "VLAN is Not working for clarivate network.", "Not able to start the server while connected to VPN", "VM ware client not connecting", "HEXWLAN WIFI is not working", "My system is too slow. Please check with the internet connectivity issue. My place is in EBIII Ground 232F0.", "Outlook mailbox size exceeds 100 MB limit. Please increase mailbox size.", "From 15th Jan, some of the emails from our client are received in a junk mail folder instead of the Inbox folder.", "I am not able to log in on Virtual Machine, When I am trying to login it says: Real-Time Protection is not enabled.", "when I try connecting to the internet via the provided Jio-Fi or any other WiFi device it gets connected but unable to open a single google page.", "Internet Connectivity is very slow. Some websites not loading", "Internet not working", "Outlook not storing Meeting information", "Unable to reply in the mail. Mail reply and send buttons are disabled.", "Outlook Activation Issue, key expired", "Not able to take a printout from secure print.", "Black Cartridge is empty.", "Request for Printer access", "I am unable to access my mailbox, skype and excel due to license issue.", "Email confirmation issue on raising any incident.", "Mailbox is showing full", "VLAN change required for bitbucket access.", "Copy, Print and Scan options are not enabled for my access card", "Please install outlook 2016, Not able to configure the Prometric mail id.", "Jump station 90 not working for me", "Most of the features of outlook have been disabled.", "Common printer not mapped to my user-id", "The cartridge needs to be changed for printer", "PRINTER SHOWS IN ERROR STATUS", "Spam email - block the sender", "Customer not receiving email from Hexaware email.", "I need an update from Exchange to Office 355", "Toner cartridge issue", "Secure Print Issue. Cannot able to take a printout.", "I am not able to login", "I cant login", "cant login", "desktop allocation", "create ticket for seat allocation", "my desktop is not working" ], "parameters": { "ITSM": "", "desc": "", "itsmType": "" }, "action": "createParent" }, "Change Password_art": { "trainingPhrases": [ "Change pwd", "change password", "update password", "modify password", "password expired" ], "parameters": { "empId": "", "currentPassword": "", "newPassword": "", "confirmPassword": "" }, "action": "changePasswordlink" }, "Unlock account_art": { "trainingPhrases": [ "unlock account", "got myself locked", "got my account locked out", "my account got locked", "locked", "account locked", "locked account", "unlock", "please unlock my account", "unlock my account", "I shut myself out.", "I got locked out", "I got myself locked out", "unknowingly account got locked", "accidentally account got locked", "help me to unlock an account", "coco can you help me for unlocking the account", "unfasten account", "can you help me to unlock account", "please unlock my art account", "art account got locked", "Account had been locked", "Account was locked", "Account has been locked", "account got locked", "my account is locked", "please unlock my account", "coco can you unlock my account", "Unlock account to", "uncork account", "account unlock" ], "parameters": { "username": "" }, "action": "unlockAccount" }, "Unlock account - Security questions_art": { "trainingPhrases": [ "Security questions for unlock account" ], "parameters": { "question1": "", "question2": "", "question3": "", "empId": "" }, "action": "UnlockAccountSecurityQuestions" }, "Unlock account - Mobile otp_art": { "trainingPhrases": [ "Mobile Otp for unlock account", "validate Otp", "Send OTP", "OTP" ], "parameters": { "mobileOtp": "", "empId": "" }, "action": "UnlockAccountMobileOtp" }, "Reset the password_art": { "trainingPhrases": [ "reset password", "reset my password", "Resetting the user account password", "i want to reset my password", "i have forgotten my password", "got to reset my password please", "create a different password", "hi set a new password for me", "i want to set a new password", "hey reset my password", "how can i reset my password to new one", "forgotten my old password", "i want to reset password", "please help to reset password", "can you help me to reset new password", "hi can you reset my password", "hey help me to reset my password", "how to reset my password", "i want to reset a password for me", "can u reset my password", "i have forgotten my password", "reset password", "forgot password", "renew password", "reset my password" ], "parameters": { "username": "", "empId": "", "question1": "", "question2": "", "question3": "" }, "action": "resetvalidate" }, "mobileOTP_art": { "trainingPhrases": [ "Mobile Otp for reset password", "Mobile OTP", "mobile otp" ], "parameters": { "mobileOtp": "" }, "action": "resetmobileotp" }, "mobileOTP - custom_art": { "trainingPhrases": [ "Otp final for reset password" ], "parameters": { "mobileOtp": "" }, "action": "resetmobileotpfinal" }, "Security questions_art": { "trainingPhrases": [ "security questions for reset password" ], "parameters": { "question1": "", "question2": "", "question3": "" }, "action": "resetsecurityquestions" }, "Enrollment_art": { "trainingPhrases": [ "enrollment", "Enroll me", "i want to enroll for ART", "ART Enrollment" ], "parameters": { }, "action": "EnrollmentUsersessionvalidation" }, "Enrollmentdob_art": { "trainingPhrases": [ "dob enrollment" ], "parameters": { "dob": "" }, "action": "enrollmentDobValidation" }, "Enrollment - yes_art": { "trainingPhrases": [ "otp yes enroll" ], "parameters": { "dob": "", "mobileNo": "", "countryCode": "", "isPrivate": "" }, "action": "enrollMobileOtpYes" }, "Enrollment - no_art": { "trainingPhrases": [ "otp no enroll" ], "parameters": { "DOB": "", "empId": "", "currentPassword": "" }, "action": "enrollMobileOtpNo" }, "Enrollment Question1_art": { "trainingPhrases": [ "enrollquestion1" ], "parameters": { "question1": "", "Family-1": "", "Family": "", "Favorties-2": "", "Favorties": "", "Firsts-3": "", "Firsts": "", "Personal-4": "", "Personal": "", "Childhood-5": "", "Childhood": "" }, "action": "enrollquestion1" }, "Enrollment - yes - custom_art": { "trainingPhrases": [ "otp data enter" ], "parameters": { "otp": "" }, "action": "enrollOtpAuthorization" }, "acknowledgeAttendanceExceptionMSS_AT": { "trainingPhrases": [ "approve exception for my team", "Exception Approval", "exception approvals", "Team exception", "check attendance approval", "Team exception", "Teams Exception", "exceptions to be approved", "exception requests", "I want to reject exception of employee", "I want to approve exception of employee", "View exception of my reportee", "View exception of employees", "View employee exception", "view team exception", "reject exception", "team exception", "approve exception", "i want to reject exception of my team", "i want to approve attendance exception of my team", "i want to reject exception", "i want to approve exception", "attendance exception of my team", "attendance exception of team", "exception of my team", "exception of team", "exception of my team", "show the exception i have to respond", "show the exception i have to acknowledge", "show me the exception of my team", "view team exception", "get exception of my reportee", "get exception of my direct reportee", "get exception of my reports", "get exception of my direct reports", "get exception of my team", "i want to view the attendance exception raised by team", "i want to view the attendance exception raised by my team", "view attendance exception of team", "view attendance exception of my team", "show attendance exception under me", "i want to see attendance exception i have to acknowledge", "show me the exception i have to respond", "get me the attendance exception raised by my team", "get me the attendance exception of my team", "get attendance exception raised by my team", "get attendance exception of my team", "get attendance exception i have to acknowledge", "view attendance exception i have to acknowledge", "show attendance exception i have to acknowledge", "show attendance exception i have to respond", "get attendance exception i have to respond", "view attendance exception i have to respond", "i want to reject attendance exception", "i want to approve attendance exception", "list for exception approved" ], "parameters": { "attendanceViewExceptionStatus": "", "datePeriod": "", "date": "", "ackMsg": "", "ApproveReject": "", "ITSM": "" }, "action": "acknowledgeAttendanceExceptionMSS" }, "acknowledgeAttendanceExceptionMSSFollowUp_yes_AT": { "trainingPhrases": [ "Yes approved exception" ], "parameters": { "fromdate": "", "todate": "", "status": "", "ApproveReject": "", "employeeid": "" }, "action": "acknowledgeAttendanceExceptionMSS_AT.acknowledgeAttendanceExceptionMSS_AT-yes" }, "acknowledgeAttendanceExceptionMSSFollowUp_no_AT": { "trainingPhrases": [ "No Reject exception" ], "parameters": { "fromdate": "", "todate": "", "status": "", "ApproveReject": "", "employeeid": "" }, "action": "acknowledgeAttendanceExceptionMSS_AT.acknowledgeAttendanceExceptionMSS_AT-no" }, "CancelLeaveYes_PS": { "trainingPhrases": [ "confirm cancel leave" ], "parameters": { "comment": "", "data": "" }, "action": "cancelLeaveYes" }, "CancelLeaveNo_PS": { "trainingPhrases": [ "cancel cancellation request" ], "parameters": { }, "action": "cancelLeaveNo" }, "CancelLeave_PS": { "trainingPhrases": [ "cancel my leave", "i want to cancel my leave", "cancel leave", "cancel my absence", "cancel my applied leave", "remove leaves", "cancel half day leave", "help me to cancel a leave request", "i want to cancel my leave request", "cancel all the leaves pending for approval" ], "parameters": { "date-period": "", "comment": "", "confirm": "" }, "action": "CancelLeave" }, "LeaveBalance_PS": { "trainingPhrases": [ "i need to know my leave balance", "I want to know my leave balance", "As an employee, I want to view my leave balance so that I can plan for my vacation", "I want to check my leave balance", "how many leaves do i have", "get me my leave balance", "As an employee, I want to know the different leave types I can avail", "leave balance", "remaining leaves", "remaining leave balance", "can you please tell me my leave balance", "loss of pay ", "earned leave", "lop", "el balance", "leave eligibility", "leave balance", "my lop details", "view leave balance available", "eligible to take leave", "i want to view my available leaves", "show my available leaves", "get my available leaves" ], "parameters": { }, "action": "LeaveBalance" }, "LeaveBalanceOnDeputation_PS": { "trainingPhrases": [ "leave balance in deputation", "am in deputation tell me my leave balance", "am in deputation what is my leave balance", "what will be my deputation leave", "As an employee, I want to know if my leave balance will be same when I am in deputation", "On deputation" ], "parameters": { }, "action": "LeaveBalanceOnDeputation" }, "LeaveBalOnNotice_PS": { "trainingPhrases": [ "leave balance on notice period", "can i take leave in notice period", "leave balance in the notice period", "As an employee, I want to know if I can take any leave while serving notice period", "while am serving notice period what my leave balance", "leave balance during notice period", "am in notice period give me my leave balance", "As an employee, I want to know if my leave balance will be same when I am serving notice period" ], "parameters": { }, "action": "LeaveBalOnNotice" }, "addAddress_PS": { "trainingPhrases": [ "new address", "add address", "I want to address", "I want to add my mailing address", "I want to add my home address" ], "parameters": { }, "action": "addAddress" }, "AddBeneficiary_PS": { "trainingPhrases": [ "i want to add new dependent", "add dependent", "add new dependent", "add new beneficiary", "add beneficiary", "i want to add beneficiary" ], "parameters": { "ITSM": "", "beneficiaryType": "" }, "action": "AddBeneficiary" }, "AppliedLeaveMSS_PS": { "trainingPhrases": [ "approve leaves for my team", "One leave request for you", "Approve Leave", "Leave Approval", "reject leaves", "get leave approval", "i want to approve leaves", "leaves applied by reportees", "leaves applied by team", "what are the applied leaves", "what are the leaves pending with me", "leave approvals to be approved" ], "parameters": { "startDate": "", "endDate": "", "leaveStatus": "", "empName": "", "statusMsg": "", "ITSM": "", "ApproveReject": "", "msg": "" }, "action": "AppliedLeaveMSS" }, "AppliedLeaveDetailsMSS_PS": { "trainingPhrases": [ "Approve Selected Leave", "Reject Selected Leave" ], "parameters": { "startDate": "", "endDate": "", "leaveStauts": "", "empName": "", "ApproveReject": "" }, "action": "AppliedLeaveMSS_PS.AppliedLeaveMSS_PS-custom" }, "AppliedLeaveStatus_PS": { "trainingPhrases": [ ], "parameters": { "startDate": [ ], "endDate": "" }, "action": "AppliedLeaveStatus" }, "changeMaritalStatus_PS": { "trainingPhrases": [ "i want to edit marital status", "modify marital status", "change marital status", "edit marital status", "update my marital status", "I would like to change my marital status" ], "parameters": { }, "action": "changeMaritalStatus" }, "DeleteEmployeeEmail_PS": { "trainingPhrases": [ "delete email", "can you please help me in deleting email ?", "i want to delete my mail", "delete my email", "delete my mail" ], "parameters": { }, "action": "DeleteEmployeeEmail" }, "DeleteEmployeePhoneNumber_PS": { "trainingPhrases": [ "delete my mobile number", "remove mobile number", "erase my contact number", "erase my phone number", "remove my contact number", "delete my contact number", "how to remove my phone number", "how to delete a phone number", "remove my phone number", "delete my phone number", "I want to delete my phone number" ], "parameters": { }, "action": "DeleteEmployeePhoneNumber" }, "EmployeePersonalData_PS": { "trainingPhrases": [ "whats my registered info", "get me my info", "show me my info", "what you know of me", "What do you know about me?", "show me what information Hexaware has about me", "what is my basic info", "get my basic information", "show my basic info", "personal information summery", "get my personal information summery", "personal info summary", "Personal info", "get my personal details summery", "get my personal details", "i want to check my details", "i want to see my details", "my details", "get my personal data", "get my info" ], "parameters": { }, "action": "EmployeePersonalData" }, "GetBeneficiary_PS": { "trainingPhrases": [ "show beneficiaries", "list of dependants", "dependant list", "list of beneficiaries", "beneficiary list", "i want to see beneficiary details", "i want to see beneficiary", "i want to see dependants details", "get my beneficiary details", "i want to view my dependents details", "i want to view my beneficiary details", "show my beneficiary details", "display my beneficiary details", "get my dependants details" ], "parameters": { }, "action": "GetBeneficiary" }, "GetEmployeeAddress_PS": { "trainingPhrases": [ "personal address", "show my personal address", "view my personal address", "get my personal address", "show my home address", "get my home address", "i want to view my address", "i want to view my home address", "i want to see my address", "get my address", "get address", "show my address" ], "parameters": { }, "action": "GetEmployeeAddress" }, "getMaritalStatus_PS": { "trainingPhrases": [ "view marital status", "share marital status", "I want to see my marital status", "share marital status", "tell marital status", "what is my marital status", "get me my marital status" ], "parameters": { }, "action": "getMaritalStatus" }, "HEmployeeAddEmergencyContacts_PS": { "trainingPhrases": [ "insert emergency contact", "add emergency contact details", "add my emergency contact details", "I want to add emergency contact details", "I need to new emergency contact details", "add new emergency contact details", "insert a new emergency contact", "create emergency contact", "new emergency contact", "I would like to add emergency contact details", "create an emergency contact", "create emergency contact details" ], "parameters": { "contactName": "", "relationshipType": "", "phoneNumberType": "", "phoneNumber": "", "preferredFlag": "" }, "action": "HEmployeeAddEmergencyContacts" }, "HEmployeeAddNationalId_PS": { "trainingPhrases": [ "i want to add my national id", "add national id", "want to add my national id details" ], "parameters": { "country": "", "nationalIdType": "", "nationalId": "", "preferredFlag": "" }, "action": "HEmployeeAddNationalId" }, "HEmployeeAddPassport_PS": { "trainingPhrases": [ "new passport", "add passport", "insert passport details", "create passport", "add new passport", "Add passport details" ], "parameters": { }, "action": "HEmployeeAddPassport" }, "HEmployeeAddPriorWorkExp_PS": { "trainingPhrases": [ "edit prior work experience", "delete prior work experience", "update prior work experience", "delete previous work experience", "i want to remove work experience", "i want to delete work experience", "i want to edit work experience", "i want to update work experience", "edit work experience", "update work experience", "add old company details", "add old company information", "add previous company experience", "i want to add previouse work experience", "add prior work experience", "i want to update previous work experience" ], "parameters": { }, "action": "HEmployeeAddPriorWorkExp" }, "HEmployeeDeleteNationalId_PS": { "trainingPhrases": [ "Please delete my national id", "Can you please delete my national id", "national id delete", "delete national id", "delete my national id", "I want to delete my national id" ], "parameters": { }, "action": "HEmployeeDeleteNationalId" }, 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"HEmployeeUpdatePhoneNo_PS": { "trainingPhrases": [ "I need to edit my phone no", "update my phone number", "insert new phone number", "insert new mobile number", "need to edit my mobile number", "I want to update my mobile number", "I want to change my phone no", "new mobile number", "I want to update my phone number", "modify my mobile number", "change my phone number", "create new phone number", "modify phone number", "add new mobile number", "I want to change my mobile no", "update new phone number", "add phone number", "change my mobile number", "can you update my phone no", "update my mobile number", "I want to change my mobile no" ], "parameters": { "phoneNumberType": "", "phoneNumber": "", "preferredFlag": "" }, "action": "HEmployeeUpdatePhoneNo" }, "HolidayList_PS": { "trainingPhrases": [ "what are the holidays for this year", "I want to see Holiday List", "show me holiday list", "get me holiday list for this year", "when is holi ?", "holiday list", "public holidays", "show me 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"trainingPhrases": [ "k", "y", "ok", "okay", "just do it" ], "parameters": { }, "action": "" }, "OfficialFeedbackFollowUpNo": { "trainingPhrases": [ "Dnt", "n", "l8r", "later", "don't" ], "parameters": { }, "action": "" }, "ThankYou": { "trainingPhrases": [ "its okay coco", "thnx", "it's okay coco", "good", "It's all right.", "Its Okay coco", "marvelous", "thats better", "i liked what you have done", "i am happy", "Pleased to meet you", "it's nice to meet you", "It's great to see you", "nice to see you", "good to see you", "take care", "hugs and love to you", "hugs coco ��", "hugs coco", "All my best wishes", "Always a pleasure", "You're smarter than him", "You're very nice", "I believe you", "Better than ever", "Keep it up", "I love it", "Fantastic job", "You are champ", "Brilliant", "Clever", " incredible", "extraordinary", "You are A-Ok", "Great effort", "What a genius", "Unbelievable work", "Much better", "You are special to me.", "You're very precious.", "You're sweet.", "You are precious.", "I knew you were able to do that.", "good job", "I knew you could do that.", "You just blew me away", "You're so cool .", "Okay, you're great .", "You're just fantastic", "You're awesome .", "You are fantastic", "I love the way you did that.", "I love how you did that.", "Good piece of work for me", "Nice piece of work", "Okay, you're clever", "You're cool", "You're smart", "Good I appreciate it", "Thanks a lot", "thank you so much", "thanx", "ThankYou", "Thank you", "No", "10X", "10Q", "AAP", "AMBW", "ATB", "AWESO", "BLNT", "BOL", "BR", "G2CU", "GD", "GUD", "GJ", "GR8", "H2CUS", "YTG", "VN", "TYVM", "TYSO", "TY", "TU", "TA" ], "parameters": { }, "action": "" }, "ThankYouYes": { "trainingPhrases": [ "yeah right", "Definitely", "claims", "yeah right", "Fine with me", "Go for it", "fine by me", "Yes, please", "Yes, continue", "continue", "yes", "sure", "yes that's alright", "I don't mind", "yes I do", "yes I agree", "yes that's ok", "that one works", "yes you can do it", "perfect", "yes", "why not", "of course", "yep that's rigt", "absolutely", "sure why not", "absolutely", "it's okaay", "it's fine", "exactly", "yup", "do it", "yes i can", "it looks perfect", "alright", "go ahead", "confirm", "sounds good", "thats correct", "right" ], "parameters": { "PreferredFlag": "yes" }, "action": "" }, "ThankYouNo": { "trainingPhrases": [ "No, please", "No, Thanks", "don't", "nope not really", "no that's not what I said", "L8R", "N", "No", "DNT", "no that's be all", "no we are good", "thank but no", "nothing else", "not intrested", "not now", "definitely not", "no never", "never", "nah ", "nothing", "no maybe next time", "no not really", "no thats ok", "na", "no way no", "I can't", "no thanks", "not all", "not really", "nope" ], "parameters": { "PreferredFlag": "no" }, "action": "" }, "MyManager_PS": { "trainingPhrases": [ "show my manager", "give my manager", "who is my manager", "who is my manager?", "Who is my supervisor", "Who is my reporting manager", "tell me about my manager", "my manager", "my reporting manager", "Who am i reporting to?", "my manager name", "what is the name of my manager?", "what is the name of my manager", "I want to know my manager", "I want to see my manager", "my approver" ], "parameters": { "searchValue": [ ], "returnFlag": "" }, "action": "MyManager" }, "itsmMainIntent_ITSM":{ "trainingPhrases": [ "Incidents", "Incident", "ITSM", "IT Service desk", "IT Services", "Service Desk", "service desk", "IT", "IT Service maintenance" ], "parameters": {}, "action": "itsmMainIntent" }, "Incident_ITSM": { "trainingPhrases": [ ], "parameters": { "INCIDENTREQUEST": "" }, "action": "incidentRequest" }, "UpdateIncident_ITSM": { "trainingPhrases": [ "i want to update my incidents", "update incident", "update incident details", "i want to add comments to my raised incident", "update comments" ], "parameters": { "comment": "", "empId":"" }, "action": "UpdateIncident" }, "IncidentUpdateYes_ITSM": { "trainingPhrases": [ "confirm update incident" ], "parameters": { "comment": "", "empId":"", "IncidentID":"", "Department":"", "Category":"", "WorkGroup":"" }, "action": "IncidentUpdateYes" }, "ViewIncident_ITSM": { "trainingPhrases": [ "view incidents based on status", "view my incident details", "show my incident details", "get my open incidences", "view my open incidences", "show my pending incidences", "view incident", "i want to see the status of my incident" ], "parameters": { "LeaveHistoryStatus":"", "IncidentID":"", "empId":"" }, "action": "ViewIncident" }, "activePipeline_crm":{ "trainingPhrases": [ "active pipeline", "what is my active pipeline", "my active pipeline", "what are my active pipeline" ], "parameters": { "mainMsg": "", "managerApprovalNo": "" }, "action": "activePipeline" }, "OpportunitiesNinetyDays_crm":{ "trainingPhrases": [ "What are my opportunities coming to a close in the next 90 days", "my opportunities coming to closure", "my closing opportunities ", "closure opportunities" ], "parameters": { "mainMsg": "", "managerApprovalNo": "" }, "action": "closureOpportunities" }, "OpportunitiesFinanceApproval_crm":{ "trainingPhrases": [ "What are my opportunities pending for Finance Approval", "my opportunities pending for approval", "my pending opportunities", "pending opportunities" ], "parameters": { "mainMsg": "", "managerApprovalNo": "" }, "action": "pendingOpportunities" }, "crmMainIntent_crm":{ "trainingPhrases": [ "CRM", "crm", "Crm", "customer relationship management", "go to crm" ], "parameters": { }, "action": "crmMainIntent" }, "ApplyWorkFromOffice_health":{ "trainingPhrases": [ "covid", "covid-19", "covid19", "Work From Office", "Apply work from office", "Apply Work From Office", "Raise Work from office", "request for wfo", "apply office pass", "raise office pass request", "Raise office pass", "wfo", "raise wfo", "apply wfo request", "request wfo", "apply wfo", "Change Health Condition", "Change Health status", "update my health status" ], "parameters": {}, "action": "workFromOffice" }, "fetchFormForWorkFromOffice_health":{ "trainingPhrases": [ "fetchFormForWorkFromOffice" ], "parameters": { "location":"", "status":"", "lastAssessed":"" }, "action": "fetchFormForWorkFromOffice" }, "viewWorkFromOffice_health":{ "trainingPhrases": [ "view my work from office request", "show my work from office request", "Get my work from office requests", "I want to view my work from office requests", "View work from office", "View office pass", "View pass", "Pass", "Office pass" ], "parameters": {}, "action": "viewWorkFromOffice" }, "healthMainIntent_health":{ "trainingPhrases": [ "Work from office readiness", "Work from Office Readiness", "Return To Work", "return to office", "return to work", "return to workplace" ], "parameters": {}, "action": "healthMainIntent" }, "healthStatusConfirm_health":{ "trainingPhrases": [ "confirm health status", "healthStatusConfirm" ], "parameters": { "location": "", "statusColor": "", "fromDate": "", "toDate": "", "inTime": "", "outTime": "", "remarks": "", "lastAssessed": "" }, "action": "healthStatusConfirm" }, "viewWorkFromOfficeReport_health":{ "trainingPhrases": [ "view work from office report", "View Organisation report", "show the work from office report", "view report", "view report of my subordinates", "status of my reportees who is working in office", "view report of work from office", "Org report", "Organization report", "organisation report" ], "parameters": {}, "action": "viewWorkFromOfficeReport" }, "approveSR_ITSM":{ "trainingPhrases": [ "approve SR", "approve service request", "Approve Service Request", "Approve sr" ], "parameters": {}, "action": "approveSR" }, "approveSRDetails_ITSM": { "trainingPhrases": [ "Approve Selected SR", "Reject Selected SR" ], "parameters": { "sr_sys_id":"", "empName": "", "ApproveReject": "" }, "action": "approveSRDetails" }, "viewSrDetails_ITSM":{ "trainingPhrases": [ "view service request", "View SR", "View sr", "view my service request", "view SR details", "view SR based on status" ], "parameters": { "LeaveHistoryStatus":"", "RequestID":"", "empId":"" }, "action": "viewSrDetails" } }